1Red online FAQ: UK access, devices, accounts and payments
Frequent questions about using 1Red online. UK residents: the first block applies to you and the answer is that 1Red is not available. The rest is for eligible countries.
For readers outside the UK.
Visit 1RedAccess from Britain
Is 1Red online available in the UK?
No. The UK is excluded in 1Red's Terms and Conditions and KYC Policy.
Would a VPN let me play?
Using one to hide your location breaks the rules and risks suspension and withheld funds.
Devices
Which devices can I use where 1Red is available?
Any computer, phone or tablet with a browser; the web app installs from 1red.com via Safari or Chrome. See App.
Do live games work on a phone?
Yes, the HD streams work in the browser and web app.
Accounts online
How do I sign up?
SIGN UP on 1red.com, two steps and an email confirmation. See Sign up.
How do I keep the account safe?
Turn on two-factor authentication and use a unique password. See Log in.
Payments online
What can I pay with?
Cards, e-wallets and twelve cryptocurrencies, depending on your country.
How long do payouts take?
After verification and review, up to 10 banking days by bank transfer as a rule; crypto after blockchain confirmation. See Payments.
Eligible countries only.
Log in to 1RedOffers online
Is there a welcome offer?
In eligible countries: up to €11,500 + 225 free spins over three deposits, 40x wagering. Terms apply, 18+. See Bonuses and Promo code.
Help and breaks
How do I contact 1Red online?
Live chat 24/7 or [email protected]. See Get help.
Can I block myself from playing?
Yes, by requesting self-exclusion by email. See Healthy play.
Outside the UK?
Go to 1Red